If you have a question or situation that requires more attention, give us a call between 9:00 AM to 5:00 PM Monday thru Friday Pacific time at (866) 377-3667. If you would like to email your question or suggestion to us, use the links below. We take email and voicemail very seriously. We will do our best to answer any email or voicemail left during business hours within one hour.
We are a mail order business and have no walk in store to visit. Our mailing address is:
The Pet Door Store
PO Box 787
Bothell, WA 98041
We understand that you, our customer, are the best source for insight and suggestions on how to improve our business. Thank you for your input.